Process

1. We will Diagnose the Appliance and set the price (on the right you can read how that works)
2. If customer agrees to fix the machine then we will proceed with the repair.
3. Depending on the issue (cosmetic, hardware, maintenance etc.) if the appliance is in need of a part we will order it (this may take 3 to 5 business days) (note: if we can repair the appliance without any parts then we will repair the machine the same day)
4. In the other hand as soon as the part arrives and reaches our part's department, we will schedule an appointment and proceed to repair the appliance

Diagnostic Information

Our Certified Technicians will diagnose the appliance to inform the customer of the problem with the unit. Additionally the visit fee for diagnostic is from $120 to $135. Customers should understand this does not cover parts or labor, and will not be refundable since this covers the technician's trip, charges diagnosis, and parts research.